Live help desk system that features Live Support, Trouble Tickets and FAQ within tne project.

	Features: very fast - hcl tends to be faster then many other live help systems due to it's "slim and trim" philosophy; cobrowse/co-forms allow you to see what the user is doing, while they are doing it; unlimited departments; unlimited operators; remote operation, no need for multiple scripts for multiple sites; themeable using the smarty template system; transcripts let you monitor operator performance; hot pages alert you to traffic in particular areas of your website; referrer statistics; visitor statistics; module system allows virtually limitless expansion capabilities.